It is the aim of Blue Lotus Healthcare Ltd to deliver personal care and associated domestic care to clients in the home environment, to a standard of excellence which embraces the fundamental principles of good care practice.
Blue Lotus Healthcare Ltd Philosophy of Care aims to promote and reflect the values that focus upon the individual client, as being central to the care service planning and delivery of care.
In order to achieve this Blue Lotus Healthcare Ltd has drawn upon the fundamental core values of care which underpin the service values. These are the basis for the provision of individual care services.
Blue Lotus Healthcare Ltd believes the best person to plan his or her future is that person. We help our clients to fulfil their expectations and aspirations and we enable them to make their own plans and decisions regarding their life.
We will aim to ensure that no person receives less favourable treatment from the organisation including on the grounds of race, colour, gender, transgender, marital status, religion, disability, age, or sexual orientation.
Our staff are sufficiently trained in the following areas to ensure all service users receive quality services and they are kept safe from harm and abuse. They receive ongoing training are they are regularly assessed for competency.
- Duty of Care
- Equality and Diversity
- Work in a Person Centred Way
- Communication
- Privacy and Dignity
- Fluids and Nutrition
- Dementia and Cognitive Issues
- Safeguarding Adults
- Safeguarding Children
- Basic Life Support
- Health and Safety
- Handling Information
- Infection Prevention and Control
- Moving and Handling
Locations Covered
Blue Lotus Healthcare is based in Milton Keynes and provides care and support services in Milton Keynes, Buckinghamshire, Cambridgeshire and Oxfordshire. 24hr Live-in Carer services are available Nationwide.
We have achieved an overall Good score on PAMMS inspection conducted by Milton Keynes Council in May 2024.
PAMMS (Provider Assessment and Market Management Solution)
We are proud to announce that Bluelotus Healthcare has officially achieved an Overall GOOD Rating following our recent PAMMS inspection conducted by the Milton Keynes Council Quality Assurance Team.
The PAMMS (Provider Assessment and Market Management Solution) is a rigorous assessment used by local authorities to ensure that home care providers are delivering safe, effective, and high-quality support to the community.
What This Means for Our Service Users
This rating serves as an independent seal of approval, giving our clients and their families peace of mind that we are meeting and exceeding essential standards of care.
The inspection focused on several key areas where we excelled:
- Safety & Welfare: Ensuring our clients are protected and their health is monitored effectively.
- Effectiveness: Delivering care that achieves positive outcomes and supports independence.
- Leadership & Management: Maintaining a well-run service with a focus on continuous improvement.
- Staff Training: Ensuring our team is highly skilled, particularly in complex areas like Treatment of Disease, Disorder, or Injury (TDDI).
A Note from Our Management
“Achieving a ‘Good’ rating from Milton Keynes Council is a testament to the hard work and dedication of our entire team. We are committed to maintaining these high standards and continuing to provide the gold standard of domiciliary care to residents across the region.”
Our Commitment to Excellence
While we are thrilled with this result, we view a ‘Good’ rating as a foundation, not a finish line. We continue to invest in our staff and our clinical processes to ensure that Bluelotus Healthcare remains a leader in home-based healthcare.